Connect Email, SMS, and WhatsApp Into One Marketing Engine
Multi-Channel Integration links your email, SMS, WhatsApp, and other messaging tools into a single system. Build one campaign that reaches customers on the channel that works for them, backed by one shared set of contact data instead of four disconnected tools and four separate logins.
Benefits
Every channel you connect feeds the same contact record and campaign engine, so activity on one channel can trigger a follow-up on another without anyone exporting a spreadsheet.
One Setup, Every Channel
Connect email, SMS, WhatsApp, and live chat once, instead of configuring and maintaining a separate account for each provider. New channels plug into the same setup as the ones you already have running.
Synced Contact Data
Every connected channel reads from the same contact record. A segment built from email activity is ready to use for an SMS or WhatsApp send without re-uploading a single list.
Coordinated Campaigns
Build one journey that spans channels instead of running three separate campaigns by hand. Start with email, then follow up by SMS or WhatsApp only for contacts who did not open or respond.
Cross-Channel Reporting
Compare open rates, click rates, and replies across email, SMS, and WhatsApp side by side, so you can see which channel actually drives conversions for a given audience.
Features
Here is what changes once your channels stop working in isolation.
Unified Contact Sync
Connect email, SMS, WhatsApp, and social channels to one contact database instead of four separate lists. Update a customer's details once and every channel sends to the current record, not a stale export.
Audience Segmentation
Segment your audience based on demographics, behavior, or past interactions, then reuse that same segment across email, SMS, and WhatsApp instead of rebuilding it per channel.
WhatsApp as a Campaign Channel
Add WhatsApp to your campaign mix alongside email and SMS. Send order updates or promotions on the channel your Nigerian customers already have open, using the same segments and templates as your other channels.
SMS Integration
Send personalized SMS messages, notifications, and updates, and track delivery and response metrics to measure the effectiveness of your SMS campaigns.
Ready to connect your channels?
Set up email, SMS, and WhatsApp under one account with Circle, then build campaigns that follow your customers across channels.