CircleHQ partners with Shopline to bring AI-Native Engagement to 600,000+ Merchants
Transactional Messaging

Transactional Email Service: Send Email, SMS & Push via One API

CircleHQ is a transactional email service with one API. Design ready-to-use templates that work across email, SMS, and push to reach your customers.

Transactional messaging overview
Inside Circle's Transactional Email Service

Built for the messages your customers are actually waiting for.

An OTP that arrives thirty seconds late is a support ticket. A receipt that never shows up is a refund request. Circle routes transactional messages on dedicated infrastructure, separate from marketing sends, so the emails and texts your customers expect immediately actually arrive immediately.

Customisable Transactional Email Templates

Build a template once, for an order confirmation, a shipping update, a password reset, and reuse it for every customer who triggers that event. Variables like the customer's name, order number, or reset link get injected automatically, and the template renders correctly on any device without you testing every email client by hand.

Create transactional template

One Platform for Every Communication Insights Need

Marketing sends and transactional messages usually live in separate reports, which makes it hard to see the full picture of what actually reached a customer. Circle puts both in one view, so you can see delivery, opens, and response side by side instead of stitching two dashboards together by hand.

Messages over time chart
Delivery rate metric

API Documentation In Minutes

Create an account, grab an API key, and send your first transactional email or SMS with a single request. The docs include copy-pasteable examples in the languages most teams already use, so a developer can go from signup to a live integration in an afternoon instead of a sprint.

User manual sidebar
Campaign Management

Powerful Analytics

Every message logs its own delivery status, so when a customer says they never got their OTP, you can look up that exact send and see whether it was delivered, bounced, or still queued. Filter by message type, recipient, or date range to catch a delivery problem before it turns into a wave of support tickets.

Message logs table
Frequently Asked Questions

We have answered some question for you

Got more questions? Contact us

Related Reading

Ready to scale?

Join the next generation of marketing teams.

Sign up Today